Contact

Reach out to the HCTRA team using the information below.

For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority.

For quicker assistance, please have one of the available items below ready when contacting HCTRA.

• EZ TAG Account Id #  or EZ Tag sticker number (if applicable)
• License plate number

Harris County Toll Road Authority

Customer Service Hours
Mon – Friday 7:30 AM – 5:30 PM

Saturday 8:00 AM to 4:30 PM

281-875-EASY (3279)

You may visit their website or send an email request by clicking HCTRA Email Support.