FAQ

Answers at your fingertips. Click our chat box, if you need additional help.

Frequently Asked Questions

Do I need a toll tag?

Drive288 Express Toll Lanes are entirely automated with no toll booths.
An active transponder from an interoperable agency is required to drive the toll road. Any trips on the lanes without an active account in good standing will result in a toll violation invoice. You can find more information on our Interoperable Agencies page.

Where do I pay my tolls?

For all customer service requests, including paying tolls, disputes, toll rates and account information,
please contact the Harris County Toll Road Authority.

Harris County Toll Road Authority
Customer Service Hours
Mon – Friday 8:30 AM – 4:30 PM
281-875-EASY (3279)

Disabled Veteran Plates

Drive288 Express Toll Lanes honors free tolling for disabled veterans plates that are registered in Texas.
Vehicles which are not eligible are required to pay the applicable toll. For information check our DV Plate Page.

Military Vehicles

Drive288 Express Toll Lanes offers free passage for clearly marked and recognizable Military Vehicles and convoys and does not include personal vehicles owned by active or retired service members. For vehicles that are not clearly identifiable as military vehicles, an invoice will be sent to the registered owner.

Moving?

Update your vehicle registration information if you move. By law, statements must be mailed to the vehicle owner at the address listed in the state’s vehicle registration records, even if registration renewal notices go to a different address. If you have moved, update the mailing address on your Texas title download Form VTR-146 to update the address on your vehicle title.
 
For more information, please visit TXDMV.

How to connect to the Collections Agent.

If you have received a collection notice for tolls on the Drive288 Express Toll Lanes please contact Perdue Brandon Collections.

Email :

to***@pb***.com











Phone: 832-777-3259

Perdue Collections Website

Brazoria County Roads

For information on the Brazoria County toll road, please visit their website.

Contact

Questions on toll rates, initate a toll distpute or any other customer service question.

Call (281) 875-3279
(Operated by HCTRA)